MKW® SanitaryFAQs

Here you find a selection of answers to frequently asked questions regarding our products. If your question is not listed, please get in touch.

In general

MKW® toilet seats and bathroom fiitings are only available in sanitary specialist shops and/or at your plumber's. Please contact us to find a retailer in your area.

Please contact the retailer who sold you the product with your sales receipt. The retailer takes care of the rest with MKW®.

Toilet seats

Prior to purchasing and mounting

Please note that toilet bowls are not standardised with regard to their width, their bearing surface or diameter. Therefore, before you purchase a toilet seat you should measure the precise dimensions of the bowl. This is the only way of ensuring that you purchase a suitable toilet seat.

There are two possibilities to find a suitable toilet seat for your bowl:

1. Online product search

 

2. PDF form "Find the right seat"

 

 

Many of the MKW® toilet seats are available in different colours. You can find the proper information on the respective product site or in the PDF file MKW® coloursIf you have any further questions, please contact us.

Use mild agents or soapy water for cleaning. Don't use chlorine-based or other abrasive/corrosive cleaners as the use of these products can damage the material. Rinse the seat with water and dry it with a soft cloth. Avoid the use of WC cleaning agents on the seat and hinges, these can also damage the structure of the material. Please make sure that both seat and cover are in an upright position as long as harsh cleaning agents are inside the bowl.

Do not use rim block toilet freshener in ceramic bowls!

Toilet seats by MKW® are made of high-quality, thermoset plastic. They are hygienic, scratch-resistant, sealed, smooth, distortion-resistant, solid-coloured and extremely durable.

Follow the assebling instructions  included in every MKW® toilet seat packaging. Pay attention to the bearing surface of the ring on the bowl. For a professional assembling all buffers of the ring should bear on the bowl. Different special buffers is available to achieve a perfect match of the toilet seat on the bowl and accordingly for compensation of unevenness of the bowl.

Assembling videos on YouTube

You will find an infomative assembling video for every MKW® toilet seat on our YouTube channel. Practial assembly tips are included.

 

To the mounting videos

The hinges of MKW toilet seats are made from high-quality stainless steel. Due to urine ore the use of active oxygen-containing, abrasive, chlorine or acid detergents the material surface can be damaged. Thus, the hinges can oxidize.

Different special buffers are available to achieve a perfect match of the toilet seat on the bowl and accordingly for compensation of unevenness of the bowl.

Bathroom fittings

Use regular soapsuds or mild, natural washing-up liquid. Rinse with water and dry off with a soft piece of cloth.

The following materials are used:

DIVA/IRIS²

  • Zinc diecasting
  • PC
  • Brass
  • Crystal glass
  • PA 6
  • NBR 70
  • ABS
  • NIRO (screws)
  • DE-HD

No, the stool and footstool of product line UNIVERSAL by MKW® is not suitable for shower use.